BEST COMPANY, PRODUCTS & CUSTOMER SERVICE
I just wanted to take the time out to write a review on the Urban ERT QD Jumbo Button Adaptor. I don't ever write reviews, but feel compelled to let others know how amazing this and other Urban ERT Products are. Not only is this product sturdy and easily adaptable, but the Jumbo button is easily manipulated even with gloves. As a private security contractor for almost 20 years, I am very particular about my products when working and appreciate companies like Urban ERT. The one thing that I really admire is the top notch customer service. I would like to personally thank the owner or Urban ERT for taking the time out of his day (it was Veterans Day) to contact me while I was having some trouble with ordering online. He kept in touch with me until I got my order in and since there was only one pair of trauma shears available, he was able to keep it on hold under my Urban ERT account. That says a lot about a company and the owner himself for taking the time out to contact me directly. As a licensed EMT, I have never come across a pair of high quality trauma shears that are also priced so low...they were a definite steal! I will forever use Urban ERT products and refer anyone else I know to you guys! I currently own an IMPD 3./single point tactical sling and two urban century US1 slings. My oldest one being 9 years old and the other two are 8 years old. After all these years, they're flawless performance and durability through intensive training and real world job application has held up to the Urban ERT Standards! Thank you!